How To Reset Emergency Call Malfunction Bmw


If you own a BMW vehicle and have ever experienced an emergency call malfunction, you know how frustrating it can be. The emergency call system in BMW vehicles is designed to automatically alert emergency services in case of an accident or emergency situation. However, sometimes this system may malfunction, causing unnecessary distress. In this guide, we will explore how to reset the emergency call malfunction in your BMW vehicle, so you can continue to drive safely and confidently.

Understanding the Emergency Call System

Before we dive into the troubleshooting steps, it is important to understand the emergency call system in your BMW vehicle. The emergency call feature is part of the BMW ConnectedDrive system, which includes various services to enhance your safety and convenience on the road. The emergency call system relies on a combination of on-board sensors, GPS technology, and the vehicle’s built-in communication module to automatically contact emergency services when a severe accident is detected.

Troubleshooting Steps to Reset Emergency Call Malfunction

If you are experiencing an emergency call malfunction in your BMW, here are the steps you can follow to reset the system:

Step 1: Verify System Malfunction

The first step is to ensure that the emergency call system is actually malfunctioning. Look for any error messages or warning lights on your vehicle’s dashboard. If you see an error message related to the emergency call system, it is likely that the system needs to be reset. However, if you are unsure, it is always a good idea to reach out to your BMW dealership or consult the vehicle’s manual for further guidance.

Step 2: Disconnect Battery

One of the simplest ways to reset the emergency call malfunction is to disconnect the battery of your BMW vehicle. Start by turning off the vehicle’s engine and opening the bonnet. Locate the positive (+) and negative (-) terminals of the battery and use a wrench to carefully disconnect the negative terminal first, followed by the positive terminal. Leave the battery disconnected for approximately 15 minutes to ensure a full reset of the vehicle’s electrical system.

Step 3: Reconnect Battery

After the waiting period, reconnect the battery terminals in the reverse order: positive (+) first, followed by the negative (-) terminal. Ensure that the terminals are tightly secured to prevent any loose connections. Close the bonnet of your vehicle.

Step 4: Start the Engine

Start the engine of your BMW vehicle and check if the emergency call malfunction has been reset. If the error message or warning light on the dashboard is no longer present, it indicates a successful reset of the system. However, if the issue persists, it is recommended to contact your BMW dealership or a certified technician for further assistance.

Preventing Future Emergency Call Malfunctions

To minimize the chances of experiencing an emergency call malfunction in the future, it is important to keep your BMW vehicle properly maintained. Regularly check for software updates for the BMW ConnectedDrive system and install them as soon as they become available. Additionally, ensure that the vehicle’s battery is in good condition and properly charged, as a weak or faulty battery can lead to system malfunctions. If you frequently encounter emergency call malfunctions despite proper maintenance, it is advisable to consult with a BMW technician to identify any underlying issues with the system.


Experiencing an emergency call malfunction in your BMW vehicle can be worrisome, but following the steps outlined in this guide can help you reset the system and restore its functionality. Remember to always verify the malfunction and consult your vehicle’s manual or dealership if you have any doubts. By properly maintaining your BMW vehicle and staying up to date with software updates, you can reduce the likelihood of future emergency call malfunctions. Stay safe on the road and enjoy driving your BMW with peace of mind.

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