How To Divert Calls Without The Phone – Telstra
In today’s fast-paced world, it is not always possible to be tied down to a phone. Whether you are out for lunch, attending an important meeting, or simply need a break from constant distractions, you may find it necessary to divert calls without physically using your phone. If you are a Telstra customer, you are in luck, as they offer convenient call diversion options that allow you to redirect incoming calls effortlessly. In this article, we will guide you through the process of diverting calls without the phone using Telstra services.
Setting Up Call Diversion with Telstra
Telstra, an Australian telecommunications company, provides several call diversion features that can be accessed without physically using your phone. Whether you are using a landline or a mobile device, Telstra offers solutions to keep you connected, while allowing you the freedom to divert calls when needed. Let’s explore some of the methods provided by Telstra for call diversion:
1. Call Diversion via Telstra Landline
Telstra landline customers can make use of the Call Forward Immediate feature to instantly divert incoming calls to another specified number. Here’s how you can set it up:
Step 1: Lift the receiver and listen for the dial tone.
Step 2: Dial the Call Forward Immediate code, which is *72.
Step 3: Enter the number you want to divert the calls to. If you are diverting calls to a mobile phone, remember to include the area code.
Step 4: Wait for a confirmation tone, indicating that the call diversion is established.
To cancel the call diversion, follow these steps:
Step 1: Lift the receiver and listen for the dial tone.
Step 2: Dial the cancellation code, which is #72.
Step 3: Listen for the confirmation tone, indicating that the call diversion has been canceled.
2. Call Diversion via Telstra Mobile
If you are a Telstra mobile customer, you have a few options for call diversion depending on your device and plan. Here are two common methods:
Method 1: Using Telstra Call Control on Mobile
Step 1: Open the Telstra Call Control application on your mobile device.
Step 2: Go to the Settings or Call Settings section.
Step 3: Look for the Call Forwarding or Divert Calls option.
Step 4: Enter the desired number to which you want to divert your calls.
Step 5: Save the changes and exit the settings.
To cancel the call diversion, simply return to the Call Forwarding or Divert Calls option in the Telstra Call Control app and turn off the feature.
Method 2: Using USSD Codes on Mobile
Step 1: Dial the appropriate USSD code for call diversion based on your needs. For example, if you want to divert all calls, dial **21* followed by the desired number, then #.
Step 2: Wait for a confirmation message or tone indicating that the call diversion has been activated.
To cancel the call diversion, dial the corresponding USSD code for cancellation. For example, to cancel call diversion for all calls, dial ##21#.
Additional Considerations
While call diversion provides convenience and flexibility, it is essential to consider some factors:
1. Cost: Call diversion may attract additional charges depending on your Telstra plan. Confirm the fees associated with call diversion before using the service.
2. Compatibility: Ensure that your phone or plan is compatible with the call diversion feature offered by Telstra.
3. Network Coverage: Check that you have sufficient network coverage in the area where you plan to divert calls.
4. Call Forwarding Limits: Some plans may have limitations on the number of calls that can be diverted within a certain period. Be aware of any such restrictions to avoid inconvenience.
In Conclusion
Diverting calls without physically using your phone is a valuable feature offered by Telstra. Whether you are a landline or mobile customer, Telstra provides multiple options to divert calls with ease. By following the steps outlined in this article, you can conveniently set up call diversion and have the freedom to attend to other matters without missing important calls. Remember to consider any associated costs and ensure compatibility with your device or plan. With Telstra’s call diversion services, you can stay connected while maintaining the flexibility to attend to your priorities.